Welcome to Ahad Online Mart! These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Use of Website
1.1 You must be at least 18 years old to use our website and make purchases.
1.2 You agree to provide accurate and up-to-date information when creating an account or placing an order.
1.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.4 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information and Pricing
2.1 We strive to provide accurate product information, including descriptions, images, and prices. However, we do not guarantee the accuracy or completeness of this information. In case of any errors, we reserve the right to correct them and cancel or refuse orders.
2.2 Prices are subject to change without prior notice. The final price at the time of checkout will be the applicable price for your order.
3. Orders and Payments
3.1 By placing an order, you make an offer to purchase the products in your cart. All orders are subject to acceptance by Ahad Online Mart.
3.2 We currently accept Cash on Delivery, Bank Transfer, and Jazzcash/Easypaisa services as payment methods. Payment must be made in full before the order is processed.
3.3 In the case of Cash on Delivery, you agree to provide the exact amount due to the delivery personnel upon receipt of your order.
3.4 If you choose Bank Transfer or Jazzcash/Easypaisa services, you are responsible for ensuring timely payment. Failure to make payment within the specified time may result in order cancellation.
3.5 All payments are subject to verification and security checks. We may request additional information or documentation to validate your payment.
4. Shipping and Delivery
4.1 We strive to process and ship orders in a timely manner. However, delivery times may vary depending on factors beyond our control.
4.2 Delivery charges, if applicable, will be displayed during the checkout process.
4.3 Risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and report any issues within the specified time frame.
5. Returns and Refunds
5.1 We accept returns for eligible products within the specified return period. Please refer to our Return Policy for detailed information on the return process, eligibility criteria, and refund options.
5.2 Refunds, if applicable, will be issued in the original form of payment or through an agreed-upon alternative method.
6. Intellectual Property
6.1 All content on our website, including text, images, logos, and trademarks, is the property of Ahad Online Mart or its licensors and is protected by intellectual property laws.
6.2 You may not reproduce, distribute, modify, or use our content without prior written permission from Ahad Online Mart.
7. Limitation of Liability
7.1 Ahad Online Mart shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services.
7.2 We do not guarantee uninterrupted or error-free access to our website or services.
8. Governing Law and Dispute Resolution
8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan.
8.2 Any disputes arising out of or relating to these Terms and Conditions shall be resolved through negotiation and, if necessary, through arbitration in accordance with the applicable laws.
9. Amendments to Terms and Conditions
9.1 We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting on our website.
9.2 It is your responsibility to review these Terms and Conditions periodically for any updates.
If you have any questions or concerns about these Terms and Conditions, please contact us at support@ahadonlinemart.com